giffgaff

As a Commercial Planning Manager at giffgaff, you will sit at the heart of the commercial function, owning end to end planning and forecasting to translate strategy into clear, deliverable outcomes. You will be accountable for turning long term goals into a prioritised, actionable commercial roadmap that drives performance across mobile and broadband.

In this role, you will lead the quarterly planning cycle, bringing together stakeholders across Finance, Marketing, Product, BI and Commercial to align on assumptions, priorities and targets. You will shape integrated plans that balance acquisition, retention, pricing and propositions, while continuously monitoring market dynamics, competitor activity and performance trends. With a strong focus on forecasting accuracy and scenario modelling, you will identify risks and opportunities early, enabling the business to take decisive, proactive action and maintain commercial predictability.

Do you want to join a connectivity provider that's up to good? At giffgaff, we do things differently. We call out the bad and find a better way. We're laser-focused on flexibility, value and mutual good. And we're proud to be a certified B Corp. This means we've joined a network of more than 2,000 UK companies who want to make a positive impact on people and the planet. Working at giffgaff is something you could be proud of too.

You'll get the best of both worlds, the energy and fast pace of giffgaff, plus all the benefits that come with being part of our parent company, Virgin Media O2.

Our business model is unique. We work with our members (our customers) to understand their needs in all areas of the business. We love this highly collaborative approach. We're always looking to acquire new members, and to do that we need the best people in our team.

In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits that are all about making your work life a winner. Take a look at our culture and benefits - you might just be surprised.

Our bright and modern gaff is in Uxbridge, in leafy West London. But if commuting isn't for you, most of our roles can be hybrid or remote, or anywhere in between.

In order to be considered, you must have the following experience;

• Proven experience leading commercial planning cycles in a complex, matrix organisation

• Strong commercial and numerical acumen with the ability to interpret data and build robust forecasts

• Experience in forecasting, scenario modelling and evaluating commercial outcomes

• Ability to translate complex data into clear, actionable recommendations

• Track record of delivering integrated commercial plans aligned to financial targets

We'd also love you to bring;

• Experience within a UK telco or subscription based business

• Background in commercial performance or revenue operations

• Strong facilitation skills with the ability to align senior stakeholders

• Ability to identify risks and opportunities early and influence decision making

• High attention to detail across planning, modelling and reporting

Our goal is to celebrate our people and their lives. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at giffgaff means you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.

We're all about hybrid working here, so expect to have a base location where you'll have the right facilities to enable amazing collaboration and quality time with your team, alongside all the right kit to work from home too.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application, the next steps of the process, if successful, are likely to include an initial recruiter conversation, followed by interviews with the hiring team and a task or case study.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information, if needed.

Thanks for your patience and for showing an interest in joining the giffgaff family.