giffgaff

This is a 9 month Fixed Term Contract (Maternity Cover)

Hybrid working - At least one day a month in the Uxbridge office

Our recently launched new product, giffgaff broadband, is at the heart of this exciting Product Delivery Manager opportunity. You will play a key role in taking a live product from launch into its next phase, focusing on scaling performance, embedding stability and ensuring it delivers real, measurable value for members as adoption grows. This is a high impact role where you will help shape how a new product evolves in market and continues to improve over time.

You will sit at the centre of delivery, working closely with Product, Engineering and external suppliers to ensure the service operates seamlessly day to day while also driving forward enhancements and continuous improvement. Acting as the key bridge between internal teams and partners, you will align priorities, manage delivery risks, lead supplier performance and provide clear visibility across stakeholders, all while helping to build a strong, product led delivery culture.

Do you want to join a connectivity provider that's up to good? At giffgaff, we do things differently. We call out the bad and find a better way. We're laser-focused on flexibility, value and mutual good. And we're proud to be a certified B Corp. This means we've joined a network of more than 2,000 UK companies who want to make a positive impact on people and the planet. Working at giffgaff is something you could be proud of too.

You'll get the best of both worlds, the energy and fast pace of giffgaff, plus all the benefits that come with being part of our parent company, Virgin Media O2.

Our business model is unique. We work with our members (our customers) to understand their needs in all areas of the business. We love this highly collaborative approach. We're always looking to acquire new members, and to do that we need the best people in our team.

In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits that are all about making your work life a winner. Take a look at our culture and benefits - you might just be surprised.

Our bright and modern gaff is in Uxbridge, in leafy West London. But if commuting isn't for you, most of our roles can be hybrid.

In order to be considered, you must have the following experience;

• Proven experience in delivery, programme or project management within a tech or digital environment

• Experience managing external suppliers or technology vendors with accountability for performance

• Experience running trials, pilots or phased rollouts of products or services

• Strong understanding of service management including SLAs, KPIs and supplier governance

• Ability to manage delivery across multiple stakeholders and competing priorities

We'd also love you to bring;

• Experience working in a strong product led organisation

• Experience managing roadmaps, backlogs and prioritisation discussions

• Strong communication and relationship management skills

• Experience working in fast paced or scaling environments

• A proactive, organised and solution focused mindset

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at giffgaff means you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

We're all about hybrid working here, so expect to have a base location where you'll have the right facilities to enable amazing collaboration and quality time with your team, alongside all the right kit to work from home too.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application, the next steps of the process, if successful, are likely to include an initial recruiter screen, a hiring manager interview and a final stage interview with key stakeholders.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information, if needed.

Thanks for your patience and for showing an interest in joining the giffgaff family.